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Cookies:
You need to enable your web browser and/or anti-virus and/or privacy software to allow your web browser to accept cookies. You will not be able to log in and use the site otherwise. If you do not wish to enable cookies, please do not purchase a ticket, as you won't be able to use it.

Copyright:
All photos, images, drawings, stories, video clips, movies and other media on this web site are exclusively owned and copyrighted by RubberDreamz.com and Trendy Web Productions. Do NOT sell, distribute, copy, or otherwise infringe on the COPYRIGHTED materials on this web site. Do NOT post materials from this web site to USENET, or to any other venue, web site, mailing list, or publish in print, paper, or any other media, such as CD-ROM, DVD, etc. Do NOT think that because we are in the adult industry that you will get away with piracy. Our copyright attorney has successfully won settlements against thieves selling our content in the past and we will not hesitate to go after you.

Customer Support:
For all matters related to production or administrative concerns, we request that you use our SUPPORT REQUEST EMAIL for the fastest response, as your request will be routed to the current staff member on duty, 24 hours a day, 7 days a week, 365 days a year. We will try to address all customer support requests within one (1) business day. Please note, if you have purchased access to the site via one of our payment processors, such as Epoch or ccBill, but are having trouble logging in with your username or password, please use the SUPPORT REQUEST EMAIL . Please *do not* contact ccBill or Epoch about username and password issues as they will not be able to help as we use our own custom username and password database, and they will only redirect your request to us, which will slow down our response time. On the other hand, if you wish to cancel a recurring subscription, you should do so directly with the payment processor that you signed up with. To cancel ccBill subscriptions, please visit: https://support.ccbill.com.

Passwords / Membership:
If you lost or forgot your username and/or password, you can find them using the SUPPORT REQUEST EMAIL. We will only send requested usernames and/or passwords to the email address that you provided when you purchased your ticket. Your username and password acts as a token that authorizes only you, the purchaser, to access RubberDreamz.com content.
• Do NOT use false information (name, etc.) when purchasing your ticket.
• Do NOT distribute your username and password to others.
• Do NOT access RubberDreamz.com from more than one computer or session at the same time.
• Do NOT distribute RubberDreamz.com content to others.
Violation of any of the above will cause your ticket to be revoked.

Contract Fulfillment:
Your ticket to RubberDreamz.com will be delivered to you immediately upon your successful transaction via your web browser and sent to the email address you provide during the ordering process.

Video Files:
All our movies are in MOV format and are both streaming and downloadable. You can use the free Quicktime player to view them.

Zip Files:
Customers using Macintosh computers may have difficulty when decompressing zip files. After the zip file is decompressed no images appear. This is due to an incompatibility between our archiving software and Apple's built in decompressing software. The temporary solution to this is to download other software to decompress the files. You can find such software at Mac Update. One example that we like is ZipIt 2.2.2.

Refund Policy:
For refund requests, use our SUPPORT REQUEST EMAIL. Please include the name and email address you used when you purchased your ticket. If you know your ticket number, please include that as well. Please include a short explanation of why you are requesting a refund. RubberDreamz.com keeps specific and detailed data on ticket usage (IP addresses, bytes downloaded, number of sessions, etc.) In general, reasonable refund requests will be granted, except in clear cases of abuse (i.e. you signed up for a month, used your ticket for 29 days and downloaded 29 GB of data, then requested a refund in an attempt to defraud the site.)

About Us:
RubberDreamz.com is owned and operated by Trendy Web Productions.
Our address for business correspondence is:
Trendy Web Productions
Postbus 82421
2508 EK Den Haag
The Netherlands

If you wish to contact us immediately via electronic means, please do so using the SUPPORT REQUEST EMAIL.